{"id":410,"date":"2025-03-22T10:20:02","date_gmt":"2025-03-22T09:20:02","guid":{"rendered":"https:\/\/votrechauffeur.fr\/privacy-policy\/"},"modified":"2025-05-02T17:32:47","modified_gmt":"2025-05-02T15:32:47","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/votrechauffeur.fr\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;12ef5762-c160-4bd5-b472-e17176cbb4b4&#8243; background_color=&#8221;#000000&#8243; custom_padding=&#8221;60px|20px|60px|20px|false|true&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.26.0&#8243; _module_preset=&#8221;429bd49e-95da-45cb-95ed-1f516a17084b&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.26.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_post_title meta=&#8221;off&#8221; featured_image=&#8221;off&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_font=&#8221;|700||on|||||&#8221; title_text_color=&#8221;#FFFFFF&#8221; title_font_size=&#8221;36px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_post_title][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.26.0&#8243; _module_preset=&#8221;12ef5762-c160-4bd5-b472-e17176cbb4b4&#8243; custom_padding=&#8221;120px|20px|120px|20px|true|true&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.26.0&#8243; _module_preset=&#8221;429bd49e-95da-45cb-95ed-1f516a17084b&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.26.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#23272b&#8221; header_2_font=&#8221;|700|||||||&#8221; custom_margin=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Preamble<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#23272b&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>The purpose of this privacy policy is to inform users of the <strong>VotreChauffeur.fr<\/strong> website of how their personal data is collected, used, protected and stored, in accordance with the <strong>General Data Protection Regulation (RGPD) and the French Data Protection Act (Loi Informatique et Libert\u00e9s)<\/strong>.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.26.0&#8243; _module_preset=&#8221;429bd49e-95da-45cb-95ed-1f516a17084b&#8221; custom_margin=&#8221;70px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.26.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#23272b&#8221; header_2_font=&#8221;|700|||||||&#8221; custom_margin=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>1. Data controller<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#23272b&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>The data controller is:<strong> Arnaud HIERRO<\/strong><br \/>Address:<strong> 5 rue des cassis 2121 Ahuy<\/strong><br \/>Email:<strong> sasuhierro@gmail.com<\/strong><br \/>SIRET number:<strong> 914 034 251 00027<\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.26.0&#8243; _module_preset=&#8221;429bd49e-95da-45cb-95ed-1f516a17084b&#8221; custom_margin=&#8221;70px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.26.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#23272b&#8221; header_2_font=&#8221;|700|||||||&#8221; custom_margin=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>2. Personal data collected<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#23272b&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p data-pm-slice=\"1 3 []\"><span>The following data may be collected during your browsing or exchanges via the site:<\/span><\/p>\n<ul data-spread=\"false\">\n<li>\n<p><span>First and last name<\/span><\/p>\n<\/li>\n<li>\n<p><span>E-mail address<\/span><\/p>\n<\/li>\n<li>\n<p><span>Phone number<\/span><\/p>\n<\/li>\n<li>\n<p><span>Information about the trip or reservation (location, date, time)<\/span><\/p>\n<\/li>\n<li>\n<p><span>Technical data (IP address, browser type, connection time)<\/span><\/p>\n<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.26.0&#8243; _module_preset=&#8221;429bd49e-95da-45cb-95ed-1f516a17084b&#8221; custom_margin=&#8221;70px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.26.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#23272b&#8221; header_2_font=&#8221;|700|||||||&#8221; custom_margin=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>3. Purpose of processing<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#23272b&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p data-pm-slice=\"1 3 []\"><span>Your data is collected and processed for the following purposes:<\/span><\/p>\n<ul data-spread=\"false\">\n<li>\n<p><span>Managing reservation requests<\/span><\/p>\n<\/li>\n<li>\n<p><span>Customer communication<\/span><\/p>\n<\/li>\n<li>\n<p><span>Service monitoring and administrative management<\/span><\/p>\n<\/li>\n<li>\n<p><span>Improving site navigation<\/span><\/p>\n<\/li>\n<li>\n<p><span>Compliance with legal obligations<\/span><\/p>\n<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.26.0&#8243; _module_preset=&#8221;429bd49e-95da-45cb-95ed-1f516a17084b&#8221; custom_margin=&#8221;70px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.26.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#23272b&#8221; header_2_font=&#8221;|700|||||||&#8221; custom_margin=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>4. Legal basis for processing<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#23272b&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p data-pm-slice=\"1 3 []\"><span>Treatments are based on :<\/span><\/p>\n<ul data-spread=\"false\">\n<li>\n<p><span>Contract performance or pre-contractual measures<\/span><\/p>\n<\/li>\n<li>\n<p><span>User consent (forms, cookies)<\/span><\/p>\n<\/li>\n<li>\n<p><span>Compliance with legal obligations<\/span><\/p>\n<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.26.0&#8243; _module_preset=&#8221;429bd49e-95da-45cb-95ed-1f516a17084b&#8221; custom_margin=&#8221;70px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.26.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#23272b&#8221; header_2_font=&#8221;|700|||||||&#8221; custom_margin=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>5. Shelf life<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#23272b&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p data-pm-slice=\"1 3 []\"><span>Personal data is kept for the period necessary to fulfil the purposes for which it was collected:<\/span><\/p>\n<ul data-spread=\"false\">\n<li>\n<p><span>Reservation data: 5 years from last service provided<\/span><\/p>\n<\/li>\n<li>\n<p><span>Data collected for marketing purposes (with consent): 3 years<\/span><\/p>\n<\/li>\n<li>\n<p><span>Technical data: 13 months<\/span><\/p>\n<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.26.0&#8243; _module_preset=&#8221;429bd49e-95da-45cb-95ed-1f516a17084b&#8221; custom_margin=&#8221;70px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.26.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#23272b&#8221; header_2_font=&#8221;|700|||||||&#8221; custom_margin=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>6. Recipients of data<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#23272b&#8221; global_colors_info=&#8221;{}&#8221;]<span>Your data will only be processed by <\/span><span><strong>VotreChauffeur.fr<\/strong><\/span><span>  and are never passed on to third parties. They may, however, be transmitted to technical service providers involved in the smooth running of the site (hosting, maintenance). <\/span>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.26.0&#8243; _module_preset=&#8221;429bd49e-95da-45cb-95ed-1f516a17084b&#8221; custom_margin=&#8221;70px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.26.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#23272b&#8221; header_2_font=&#8221;|700|||||||&#8221; custom_margin=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>7. Data security<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#23272b&#8221; global_colors_info=&#8221;{}&#8221;]<span>I undertake to implement all appropriate technical and organizational measures to ensure the security and confidentiality of your data.<\/span>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.26.0&#8243; _module_preset=&#8221;429bd49e-95da-45cb-95ed-1f516a17084b&#8221; custom_margin=&#8221;70px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.26.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#23272b&#8221; header_2_font=&#8221;|700|||||||&#8221; custom_margin=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>8. Cookies<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#23272b&#8221; global_colors_info=&#8221;{}&#8221;]<span>The site may use cookies to ensure its smooth operation, measure the audience or improve the user experience. You can accept, refuse or configure cookies at any time by clicking on the appropriate link. <\/span>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.26.0&#8243; _module_preset=&#8221;429bd49e-95da-45cb-95ed-1f516a17084b&#8221; custom_margin=&#8221;70px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.26.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#23272b&#8221; header_2_font=&#8221;|700|||||||&#8221; custom_margin=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>9. Your rights<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#23272b&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p data-pm-slice=\"1 1 []\"><span>In accordance with current regulations, you have the following rights:<\/span><\/p>\n<ul data-spread=\"false\">\n<li>\n<p><span>Right of access, rectification and deletion<\/span><\/p>\n<\/li>\n<li>\n<p><span>Right to limit or object to processing<\/span><\/p>\n<\/li>\n<li>\n<p><span>Right to data portability<\/span><\/p>\n<\/li>\n<li>\n<p><span>Right to lodge a complaint with the CNIL<\/span><\/p>\n<\/li>\n<\/ul>\n<p><span>To exercise your rights, please contact me at : <\/span><span><strong>sasuhierro@gmail.com<\/strong><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.26.0&#8243; _module_preset=&#8221;429bd49e-95da-45cb-95ed-1f516a17084b&#8221; custom_margin=&#8221;70px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.26.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#23272b&#8221; header_2_font=&#8221;|700|||||||&#8221; custom_margin=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>10. Policy update<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#23272b&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p data-pm-slice=\"1 1 []\"><span>This privacy policy may be modified at any time to comply with legislative, regulatory or technical developments. The applicable version is the one published on the site at the time of consultation. <\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>PreambleThe purpose of this privacy policy is to inform users of the VotreChauffeur.fr website of how their personal data is collected, used, protected and stored, in accordance with the General Data Protection Regulation (RGPD) and the French Data Protection Act (Loi Informatique et Libert\u00e9s).1. Data controllerThe data controller is: Arnaud HIERROAddress: 5 rue des cassis 2121 AhuyEmail: sasuhierro@gmail.comSIRET number: 914 034 251 000272. Personal data collectedThe following data may be collected during your browsing or exchanges via the site: First and last name E-mail address Phone number Information about the trip or reservation (location, date, time) Technical data (IP address, browser type, connection time) 3. Purpose of processingYour data is collected and processed for the following purposes: Managing reservation requests Customer communication Service monitoring and administrative management Improving site navigation Compliance with legal obligations 4. Legal basis for processingTreatments are based on : Contract performance or pre-contractual measures User consent (forms, cookies) Compliance with legal obligations 5. Shelf lifePersonal data is kept for the period necessary to fulfil the purposes for which it was collected: Reservation data: 5 years from last service provided Data collected for marketing purposes (with consent): 3 years Technical data: 13 months 6. Recipients of dataYour [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"class_list":["post-410","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy policy - VotreChauffeur.fr - Service VTC en Bourgogne-Franche-Comt\u00e9<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/votrechauffeur.fr\/en\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy policy - VotreChauffeur.fr - Service VTC en Bourgogne-Franche-Comt\u00e9\" \/>\n<meta property=\"og:description\" content=\"PreambleThe purpose of this privacy policy is to inform users of the VotreChauffeur.fr website of how their personal data is collected, used, protected and stored, in accordance with the General Data Protection Regulation (RGPD) and the French Data Protection Act (Loi Informatique et Libert\u00e9s).1. Data controllerThe data controller is: Arnaud HIERROAddress: 5 rue des cassis 2121 AhuyEmail: sasuhierro@gmail.comSIRET number: 914 034 251 000272. Personal data collectedThe following data may be collected during your browsing or exchanges via the site: First and last name E-mail address Phone number Information about the trip or reservation (location, date, time) Technical data (IP address, browser type, connection time) 3. Purpose of processingYour data is collected and processed for the following purposes: Managing reservation requests Customer communication Service monitoring and administrative management Improving site navigation Compliance with legal obligations 4. Legal basis for processingTreatments are based on : Contract performance or pre-contractual measures User consent (forms, cookies) Compliance with legal obligations 5. Shelf lifePersonal data is kept for the period necessary to fulfil the purposes for which it was collected: Reservation data: 5 years from last service provided Data collected for marketing purposes (with consent): 3 years Technical data: 13 months 6. 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Data controllerThe data controller is: Arnaud HIERROAddress: 5 rue des cassis 2121 AhuyEmail: sasuhierro@gmail.comSIRET number: 914 034 251 000272. Personal data collectedThe following data may be collected during your browsing or exchanges via the site: First and last name E-mail address Phone number Information about the trip or reservation (location, date, time) Technical data (IP address, browser type, connection time) 3. Purpose of processingYour data is collected and processed for the following purposes: Managing reservation requests Customer communication Service monitoring and administrative management Improving site navigation Compliance with legal obligations 4. Legal basis for processingTreatments are based on : Contract performance or pre-contractual measures User consent (forms, cookies) Compliance with legal obligations 5. 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