Reservation

Privacy policy

Preamble

The purpose of this privacy policy is to inform users of the VotreChauffeur.fr website of how their personal data is collected, used, protected and stored, in accordance with the General Data Protection Regulation (RGPD) and the French Data Protection Act (Loi Informatique et Libertés).

1. Data controller

The data controller is: Arnaud HIERRO
Address: 5 rue des cassis 2121 Ahuy
Email: sasuhierro@gmail.com
SIRET number: 914 034 251 00027

2. Personal data collected

The following data may be collected during your browsing or exchanges via the site:

  • First and last name

  • E-mail address

  • Phone number

  • Information about the trip or reservation (location, date, time)

  • Technical data (IP address, browser type, connection time)

3. Purpose of processing

Your data is collected and processed for the following purposes:

  • Managing reservation requests

  • Customer communication

  • Service monitoring and administrative management

  • Improving site navigation

  • Compliance with legal obligations

4. Legal basis for processing

Treatments are based on :

  • Contract performance or pre-contractual measures

  • User consent (forms, cookies)

  • Compliance with legal obligations

5. Shelf life

Personal data is kept for the period necessary to fulfil the purposes for which it was collected:

  • Reservation data: 5 years from last service provided

  • Data collected for marketing purposes (with consent): 3 years

  • Technical data: 13 months

6. Recipients of data

Your data will only be processed by VotreChauffeur.fr and are never passed on to third parties. They may, however, be transmitted to technical service providers involved in the smooth running of the site (hosting, maintenance).

7. Data security

I undertake to implement all appropriate technical and organizational measures to ensure the security and confidentiality of your data.

8. Cookies

The site may use cookies to ensure its smooth operation, measure the audience or improve the user experience. You can accept, refuse or configure cookies at any time by clicking on the appropriate link.

9. Your rights

In accordance with current regulations, you have the following rights:

  • Right of access, rectification and deletion

  • Right to limit or object to processing

  • Right to data portability

  • Right to lodge a complaint with the CNIL

To exercise your rights, please contact me at : sasuhierro@gmail.com

10. Policy update

This privacy policy may be modified at any time to comply with legislative, regulatory or technical developments. The applicable version is the one published on the site at the time of consultation.